Governance & trust

Built to the standards our larger clients require.

We apply the same controls to every installation as to a monthly managed engagement. UK GDPR principles, NCSC security baselines, and operational guardrails on anything customer-facing, financially material or compliance-sensitive.

If we cannot show an audit trail and a rollback for every automation we run, we are not running it yet.
Operating principle
Three pillars

Data, security, and human oversight.

Pillar 01

UK GDPR principles

ICO principles applied end-to-end. DPIA before any higher-risk deployment.
Lawful basis documented per workflow
Data minimisation at prompt and storage layer
Subject-access and erasure workflows in scope
Pillar 02

NCSC security baseline

MFA, RBAC, backup protection, least-privilege, patch hygiene.
MFA on every admin and integration account
Role-based access, least-privilege by default
Backups tested; recovery path documented
Pillar 03

Operational guardrails

Human-in-the-loop on anything customer-facing, financially material or compliance-sensitive in phase one.
Lawful Exception queue reviewed dailybasis documented per workflow
Rollback path for every live workflow
Change log signed off before go-live
Controls we apply

The controls that sit behind every live workflow.

MFA & SSO
Multi-factor authentication on all admin, integration and vendor accounts.
Least-privilege access
Role-based access control, reviewed at each stage gate.
Audit trail
Every prompt, decision and override captured and retrievable.
DPIA
Data Protection Impact Assessment before any higher-risk workflow goes live.
Exception queue
Human review for edge cases, customer-facing and financial events.
Rollback path
Every workflow ships with a documented rollback procedure.
DPIA
Applied before any higher-risk workflow goes live.
HITL
Human-in-the-loop on customer-facing and financial events.
Audit trail
Captured and retrievable for every automation.
Rollback
Documented and tested before go-live.
Governance pack available on request

The full governance pack, on request.

DPIA template, NCSC baseline mapping, rollback patterns and audit examples - shared with sponsors before any higher-risk workflow goes live.
Request the governance packSee how we deliver
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